Kasava
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Zendesk Integration

Customer support platform

Connect Zendesk to link support tickets with development work. Track which bugs are reported by customers and prioritize fixes based on ticket volume.

What you can do
  • Ticket-to-issue linking
  • Bug report correlation
  • Customer impact tracking
  • Support trend analysis
  • Escalation automation
How to set up
1

Connect Zendesk

Authorize Kasava to access your Zendesk instance

2

Configure mapping

Set up ticket-to-issue correlation

3

Enable tracking

Turn on customer impact tracking

Frequently asked questions

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