Zendesk Integration
Zendesk tickets and trends
Sort bugs by how many tickets they're generating. The squeaky-wheel fix is right there.
What you can do
- Ticket-to-issue linking
- Bug report correlation
- Customer impact tracking
- Support trend analysis
- Escalation automation
How to set up
1
Connect Zendesk
Authorize Kasava to access your Zendesk instance
2
Configure mapping
Set up ticket-to-issue correlation
3
Enable tracking
Turn on customer impact tracking
Frequently asked questions
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