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Navigate to Settings → Templates to customize the output format of @kasava commands for each platform and action type.

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What Are Templates?

Templates control how Kasava formats responses when team members use @kasava commands in GitHub issues, Linear issues, and other connected platforms. Each combination of platform and action type has a template that determines the structure and content of the generated response. For example, when someone uses @kasava summarize on a GitHub issue, the template for the “GitHub + Summarize” combination determines how the summary is formatted.

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Accessing Templates

1

Open Settings

Click your avatar in the bottom-left sidebar and select Settings
2

Navigate to Templates

Click Templates in the left navigation menu

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Template Interface Overview

The Templates page consists of several key elements:

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Selecting a Platform

Use the platform tabs at the top of the page to switch between different platforms:
  • GitHub - Templates for GitHub issue responses
  • Linear - Templates for Linear issue responses
  • Asana - Templates for Asana task responses
  • Jira - Templates for Jira issue responses
Each platform may have slightly different available variables based on the platform’s data model.

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Selecting an Action Type

Use the action type dropdown to choose which command’s template to customize:
  1. Click the Action Type dropdown
  2. Select from available built-in actions (Summarize, Document, Plan, etc.)
  3. Actions with custom templates show a Custom badge
Click the + button next to the action type dropdown to create a new custom action type. See Action Types for details.

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Using Template Variables

The Variables panel on the left shows all available placeholders you can use in your template. Variables are inserted using double curly brace syntax:
Common variables include: The exact variables available depend on the selected platform and action type. Hover over any variable in the Variables panel to see its description.

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Editing Templates

1

Select Platform and Action

Choose the platform tab and action type you want to customize
2

Edit the Template

Modify the template content in the editor. Use the available variables from the left panel.The editor supports Markdown formatting for rich output.
3

Preview Changes

Click the Preview tab to see how your template looks with sample data
4

Save Template

Click Save Template to save your custom template

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Template Actions

The editor toolbar provides several actions:

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Custom vs Default Templates

  • Default Templates - Built-in templates provided by Kasava. These are used when no custom template exists.
  • Custom Templates - Your organization’s customized versions. When saved, custom templates override the default for all team members.
An alert at the bottom of the editor indicates when you’re using a custom template that overrides the default.

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Previewing Templates

The Preview tab shows how your template will look when rendered:
1

Click Preview Tab

Switch to the Preview tab in the top-right
2

Review Output

The preview shows your template with sample data filled in, rendered as Markdown
Preview updates automatically as you edit the template.

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Resetting to Default

To restore a template to its original state:
  1. Click Reset to Default in the editor toolbar
  2. The template reloads with the built-in default content
  3. Click Save Template to save the reset, or continue editing

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Deleting Custom Templates

To remove a custom template and revert to the default:
  1. Click Delete Custom in the editor toolbar (only visible for custom templates)
  2. Confirm the deletion when prompted
  3. The default template will be used going forward

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Best Practices

  1. Keep it concise - Responses should be scannable and actionable
  2. Use consistent formatting - Maintain similar structure across action types
  3. Include context - Reference issue metadata like {{title}} and {{labels}}
  4. Test thoroughly - Preview templates with different scenarios before saving
  5. Document conventions - Let your team know about any custom templates
Custom templates apply organization-wide. Coordinate with your team before making significant changes.

Action Types

Create custom @kasava commands

Integrations

Connect platforms for templates